Responsabilities related to customer technical management, with the support of the R&D senior project manager
Participating in client´s visits and audits to the industrial plants and R&D centers
Periodical follow-up visits on all technical related issues: status on R&D projects, production issues, optimizations, proactivities – followed by internal and external reporting
Supervision of customer complaint responses related to R&D
Working close with the Sales team on CRM/ SCM and negotiation/budgeting activities
Responsabilities related to project development
Technical brief interpretation and follow-up leading to formulation, sample expedition, reworking and product scale-up
Formulation definition for costing purposes, optimization procedures and internal profitability projects
Making and/or supervising technical data sheets for finished products
Definition of proactivity projects, together with other departments (Innovation, Marketing, Sales, Industrial)
Joint projects with the Innovation & Technology team
Responsabilities related to Industrial tests
Defining product specifications and recipes for Industrial production, using internal dedicated software tools
Coordination of the industrial tests and first productions, including production transfers between industrial units
Responsabilities related to team management
Task assignment, monitoring and continuous improvement
Food or chemical degree